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Customer service
Vigilo officers work in some of the world's most exclusive boutiques in Mayfair and Knightsbridge. Every officer is trained in customer service, so clients and their customers receive the luxury experience they expect.
Careers · Training
Internal and external certificated training courses for every Vigilo officer, starting with three programmes every officer completes.


01
Vigilo officers work in some of the world's most exclusive boutiques in Mayfair and Knightsbridge. Every officer is trained in customer service, so clients and their customers receive the luxury experience they expect.

02
Vigilo provides conflict resolution training for every officer. The training focuses on de-escalating situations and keeping a calm, professional setting for customers and clients.

03
VIGILO 360 Preserve is Vigilo's own training, delivered by a former UK Special Forces paramedic. The course focuses on preserving life during a knife attack until the emergency services arrive.
Licensing
Front-line security roles need a valid licence from the Security Industry Authority (SIA). Each Vigilo role says which licence it needs, such as Security Guarding, Door Supervisor or Close Protection.
If you are not licensed yet, send a general application and tell Vigilo the area of security you would like to work in.
Send a general applicationApply for a current role, or send a general application with your CV.
Questions about working at Vigilo? Call 0203 205 7170.